Aunt Bertha, a Public Benefit Corporation based in Austin, TX, exists to make information about free and reduced-cost human services programs accessible to people in need and the organizations that serve them. This social service search and referrals platform has an extensive database of programs that covers the largest cities and the smallest towns. Programs include services like local food pantries, free rides to medical appointments, housing assistance, job training, help paying bills, and nationwide programs like the federal food stamp program.
The founder of Aunt Bertha, Erine Gray, faced challenges in navigating social resources first-hand while attempting to assist family and friends. With no centralized resource where people in need could find help themselves, it was all too easy to overlook the programs that could help the most. After gaining working experience by developing systems and processes to improve the way that people access and apply for public social needs programs in the State of Texas, Erine set out to create Aunt Bertha and reduce the frustrations of people in need by making social services program information easy accessible to all.
Aunt Bertha benefits people in need and those that help them by providing easy access to detailed program information, just by entering a ZIP Code. Program results will show local programs as well as nationwide programs that could address a need. Detailed program information includes the services the program offers, hours of operations, contact and application information, eligibility criteria, and a map of how to get to the program.
In addition to helping those that are ready to find programs on their own, Aunt Bertha also helps programs achieve their goals. The advanced data team at Aunt Bertha adds thousands of new programs each month and reviews thousands more to make sure that information is up-to-date and accurate. Programs that offer free or reduced-cost services are welcome to submit their information for inclusion in the site as well as claim programs that are currently displayed in the site. Programs that “claim” their information can make updates to their program information, accept applications online, and receive electronic referrals to their program directly through the Aunt Bertha Platform.